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Gill Walker CRM Success Catalyst - Speaker-Educator-Mentor-Trainer–Troubleshooter–Project Manager In Person & Online Available Globally

Troubleshooting Microsoft Dynamics 365

 Troubleshooting Dynamics 365

Having the skills to locate issues within Microsoft Dynamics 365, without waiting for third party help, speeds up the time required to reach a resolution when Dynamics 365 has an issue.  This may significantly reduce the time that Dynamics 365 is unavailable to users.

There are many different components to Microsoft Dynamics 365 - even if you are using Microsoft Dynamics 365 Online - and pinpointing which of them is causing a particular problem can be challenging.

This course is perfect for people who are responsible for supporting Microsoft Dynamics 365 - either for their own organisation or for clients - who want more understanding of the troubleshooting options.

Troubleshooting Dynamics 365At the end of this course, you will have:

  • A process to establish where the problem lies
  • An understanding of the components of Microsoft Dynamics 365
  • Knowledge of some of the troubleshooting tools available to you

Target Audience for Troubleshooting Microsoft Dynamics 365

  • People wanting to understand where problems arise in Microsoft Dynamics 365, and how to fix them

Course Prerequisites for Troubleshooting Microsoft Dynamics 365

Participants of the ‘Troubleshooting Microsoft Dynamics 365’ course should have a general understanding of the functionality in Microsoft Dynamics 365, equivalent to that achieved from the Getting Started with Microsoft Dynamics 365 course or Guide Me Guru and knowledge of Windows and Microsoft Office.

Course Length

Two days

 

Why Opsis?

Opsis is all about the clarity, security, and success of your Microsoft Dynamics 365. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal of Opsis.  My commitment is your success with Microsoft Dynamics 365.

My knowledge and experience are available to you through education, consulting, training your people, and speaking at conferences and other events.  I speak and train in person and virtually / online. 

I am a Microsoft Certified Trainer (MCT) and the President of the NSW chapter of Professional Speakers Australia (PSA).  I have been a Professional Member of PSA for several years.  I am a Microsoft Certified Professional and I hold the Microsoft Dynamics 365 Sales Functional Consultant Associate, the Microsoft Dynamics 365 Customer Service Functional Consultant Associate, and the Microsoft Dynamics 365 / Power Platform Solution Architect awards. I am also a ClickDimensions Certified Consultant.

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Five fundamentals of a foolproof CRM implementation strategy by Gill Walker

Five Fundamentals of a Foolproof CRM Strategy

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