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Gill Walker CRM Success Catalyst - Speaker-Educator-Mentor-Trainer–Troubleshooter–Project Manager In Person & Online Available Globally

Effective CRM enables the delivery of superlative customer relationships

CRM enables the delivery of superlative customer relationships by making information available to your team members when they need it.

Successful CRM helps the people

who are helping your customers,

know what they need to know,

when they need to know it,

to get on better with your clients,

throughout the lifetime of the association

between you and them.

This is achieved, because your team members - be they sales people, customer service representatives, event organisers who other customer-facing people have easy access to the information that enables them to look after your customers.

Successful CRM also does some of the repetitive work for you and your team, so you have more time to do the work that you love - helping your customers and prospects.  Your successful CRM will make sending accurate emails quick and easy.  Successful CRM can tell you who is on the phone, and bring up their history before you answer.

Successful CRM can also ensure that you complete the tasks that you have committed to for your customers.

As well as all this, Successful CRM will give you easy to read dashboards and reports - no more trawling through your email or sifting through the folders on your computer to find those key emails and reports.  They are all there, easily accessible and what's more, they are up to date.

Successful CRM can save you hours of time each day.

Gill Walker makes CRM simple. 

In this video, Gill discusses how an effective CRM solution enables your staff to deliver the relationship that your clients crave - the relationship that people had with a bank manager of yesteryear.  This relationship has now largely disappeared.  However, you and team can provide that relationship when you are supported by Successful CRM.

What are you waiting for?  Ask us today, how your CRM deliver more to you.

 

Why Opsis?

Opsis is all about the clarity, security, and success of your Microsoft Dynamics 365. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal of Opsis.  My commitment is your success with Microsoft Dynamics 365.

My knowledge and experience are available to you through education, consulting, training your people, and speaking at conferences and other events.  I speak and train in person and virtually / online. 

I am a Microsoft Certified Trainer (MCT) and the President of the NSW chapter of Professional Speakers Australia (PSA).  I have been a Professional Member of PSA for several years.  I am a Microsoft Certified Professional and I hold the Microsoft Dynamics 365 Sales Functional Consultant Associate, the Microsoft Dynamics 365 Customer Service Functional Consultant Associate, and the Microsoft Dynamics 365 / Power Platform Solution Architect awards. I am also a ClickDimensions Certified Consultant.

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Five fundamentals of a foolproof CRM implementation strategy by Gill Walker

Five Fundamentals of a Foolproof CRM Strategy

To download our e-book, "Five Fundamentals of a Foolproof CRM strategy", click on this button:

The Mystery of CRM Success - Unpacked

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